The British Embassy in Baku is here to help British nationals visiting or living in Azerbaijan. This page explains what we can do, as well as things we cannot do.

Latest news: The Visa Section in Baku will operate a Limited Visa/Consular Service between Monday 23 November - Tuesday 24 November 2009

General Information:

The Consular Section is a part of the British Embassy in Baku. Ms. Catherine Cleeve, Her Majesty's Consul, Mr Lionel Khoo, Vice-Consul, and their staff are here to look after the interests of British citizens visiting or living in Azerbaijan. .

As a general principle, we aim to attend to all visitors within 15 minutes of their arrival or offer an appointment for a later time. Outside working hours and on public holidays we maintain a consular emergency service. Please telephone: +994 (0) 12 437 7864.

Visitors requiring consular assistance should not join the visa queue but should make themselves known to the Embassy guard at the entrance to visa/consular section.

The British Embassy, Consular Section ( Monday - Friday)

Opening Hours: 09.30-12.30 and 14.30-17.00

Fee Bearing Services: 09.30-12.30 and 14.30-16.30

Telephone Enquiries: 09.30-12.30 and 14.30-17.00

 

Email: generalequiries.baku@fco.gov.uk.   We will reply within 20 working days.

What the consul can and cannot do for you

We offer help which is appropriate to the individual circumstances of each case, including:

• issuing replacement passports;providing information about transferring funds;
• providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
• helping people with mental illness;providing details of local lawyers, interpreters and doctors and funeral directors;
• doing all we properly can to contact you within 24 hours of being told that you have been detained;
• offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
• contacting family or friends for you if you want; and
• making special arrangements in cases of terrorism, civil disturbances or natural disasters

UK law says we have to charge for some services. Consulates display the current fees and the standards of service you can expect.

BUT we cannot...

• get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
• help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures;
• give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers;
• get you better treatment in hospital or prison than is given to local people;
• pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back);
• make travel arrangements for you, or find you work or accommodation; or
• make business arrangements on your behalf.

Registration of Residents and Visitors

The first and most important thing is that the Embassy should know of your presence in Azerbaijan. If you are resident here or are visiting for more that a few days please, register on LOCATE